Eye Clinic

During the COVID-19 pandemic your health and safety are extremely important to us. NYEE is offering telemedicine appointments to new and existing eye clinic patients.

General Eye Clinic Information

The Eye Clinic at New York Eye and Ear Infirmary of Mount Sinai (NYEE) is the place to start when you need to see a doctor for eye injuries and infections.

To ensure a timely visit, it is best to schedule an appointment in advance by calling 212-979-4192 between 8:30 am – 4:30 pm, Monday through Friday.

Eye Clinic Hours of Operation

For our patients’ convenience, our clinic is open during the following hours:

Hours for patients with appointments: Monday through Friday, 8:00 am – 3:30 pm

Walk-in Clinic: Monday through Friday, 8:00 am – 3:30 pm

Limited availability Walk-in Clinic: Services will not be provided for Refraction/Eyeglasses.

  • Monday through Friday, 3:30 pm – 4:30 pm
  • Saturday through Sunday, 8:00 am – 4:30 pm
  • Holidays, 8:00 am – 4:30 pm

After Hours: Patients with urgent eye related conditions that require immediate attention between the hours of 4:30 pm and 7:00 am should proceed to the Mount Sinai Beth Israel Emergency Department at 16th St. and 1st Avenue, or to the nearest Emergency Department.

Please note that patients with appointments will be seen first. Walk-in patients will be seen throughout the day, and the average wait time is two to three hours. The clinic’s walk-in hours may be adjusted or closed in observance of all national holidays and/or required monthly organizational conferences.

Our Services

The dedicated and highly trained physicians and support staff at the Eye Clinic are experts in the treatment of a wide range of eye disorders, from infections, dry eyes, and tear duct obstruction, to all other general ophthalmic issues. Our subspecialty services include:

  • Comprehensive Eye Services
  • Cornea and Dry Eye
  • Low Vision
  • Minor Surgery
  • Neuro-ophthalmology
  • Oculoplastic and Orbital Surgery
  • Refraction/Eyeglasses
  • Laser Vision Correction

Preparing for Your Visit

Please review the following simple guidelines in order to help your visit run smoothly:

  • Arrival: Patients with scheduled appointments should arrive no more than 30 minutes before the appointment time to register for your visit.
  • What to bring: All patients must bring their Medicare, Medicaid, and/or insurance cards, and identification for each visit.
  • Identification: All patients must show identification at time of visit, preferably picture ID, with proof of address.
  • Referrals: For all appointments and walk-in patients, if you belong to a managed care plan, a referral from your primary care doctor is necessary. It is your responsibility to obtain the referral from your doctor prior to your visit with us and to bring it with you when you come for your appointment. Please have the referral made out to New York Eye and Ear Infirmary of Mount Sinai. If you do not have a referral you may be responsible for fees associated with the visit.
  • Follow-up Appointment: After your visit with us, if the doctor asks you to return for a follow-up visit, please schedule the appointment for your next visit at the receptionist discharge desk before you leave.

Eye Clinic Fees

Please review the following helpful guidelines regarding fees and payments:

  • Each clinic visit for self-pay patients is $178.00.
  • The hospital only bills for hospital services. In addition to the hospital bill, you may receive multiple bills from one or more service providers. Each provider (physician, diagnostics, lab, anesthesiologist, radiologist, and pathologist) will be submitting a claim to your insurance carrier for services provided. You are responsible for any part of these charges not covered by your insurance.
  • Every time you come for an appointment, you must first register and pay any required co-pay. You will receive a receipt for all registrations.
  • Payments can be made with MasterCard, Visa, American Express, Discover, certified checks, and cash.
  • Please have the referral made out to New York Eye and Ear Infirmary of Mount SinaiIf you do not have a referral you may be responsible for fees associated with the visit.

Please take the time to learn more about billing and insurance at NYEE.