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Division of Ambulatory Care Services
Ann Marie Palladino,
R.N., C.P.N.P., M.S.
Office: (212) 979-4466
FAX: (212) 353-5770
E-mail:
apalladino@nyee.edu
The
New York Eye and Ear Infirmary Ambulatory Care Service is an
internationally recognized center of excellence in the fields of
Ophthalmology and Otolaryngology. We see approximately 142,000 outpatients
a year. We
offer a wide variety of specialty services. Some of the specialties in the
otolaryngology services are: head and neck, otology, pediatric otology,
and plastics. Some of the specialties in ophthalmology include: cornea,
glaucoma, neuro-ophthalmology, retina, diabetes. The
New York Eye and Ear Infirmary is the designated Eye Trauma Center for New
York City. In addition, emergency services are available 24 hours a day.
General Eye and ENT services are available to patients on a walk in basis
as well as by appointment. Patients are seen in the specialty clinics and
are available for patients upon referral from general services. The
hospital is a teaching institution and is actively involved in research
programs. Many of our residents and attendings publish their findings in
the prominent journals of their fields. The nursing department offers
research opportunities as well. Our
Performance Improvement Program involves all levels of staff.
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Division of Inpatient, Ambulatory Surgery Center and Staff Development Lydia deGracia-Abrogar,
R.N., B.S.N.
Office: (212) 979-4355
FAX: (212) 979-4562
E-mail: LDeGracia@nyee.edu
The
goal of the division concurs with the mission of The New York Eye and Ear Infirmary "To
provide the highest quality, most technologically advanced patient care in
a financially responsible manner in an environment where the dignity and
comfort of each patient is paramount". The
in-patient nursing department comprises services for adult and pediatric
patients with conditions related to otolaryngology, ophthalmology, head
and neck, plastic reconstructive, and masticatory insufficiency. There is
an intermediate care unit designated for post-operative head and neck
cases and complicated masticatory surgical cases. There is also a
designated room for "Examination Under Anesthesia" (EUA)
procedures. The department also coordinates pre-admission testing and same
day testing. An ambulatory surgery center delivers peri and post operative
care to patients for ambulatory surgery. The department personnel are
supported by the services of ancillary service technicians who do EKG
testing and phlebotomy. The
Staff Development process includes formal and informal learning activities
that relate to nursing staff experience. It may take place within the
facility or outside the facility. These learning opportunities assist the
nursing staff to perform competently in the fulfillment of role
expectations. The
current emphasis on efficiency, quality and effectiveness in the nursing
staff, helps to meet the organizational defined goals through assessment,
maintenance and development of competencies. Development of learning
activities are related to knowledge, while skills are related to
performance expectations. These include: orientation of new staff,
in-service sessions, continuing education and incidental cross training. Registered
Nurses are trained and certified in BCLS, ACLS, PALS. Additional
unit-based training such as: IV insertion skill, taking ECG’s, Chest
Physiotherapy, Pulse Oximeter, etc., is provided to meet the needs of the
unit. Nursing Assistants are cross-trained to work and assume related
roles so as to enhance their job description. There is a continued
movement towards skill building among the nursing staff, as well as active
computerization training.
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Division of Perioperative Services Editha Esquieres, R.N.,
M.H.A., C.N.O.R.
Office: (212) 979-4255
FAX: (212) 979-4562
E-mail: EEsquieres@nyee.edu
The Perioperative Services, comprised of the Operating Room, Perianesthesia Care Unit
(PACU), and Central Scheduling Office provide a range of Ambulatory, In-patient and emergency care to Ophthalmology, Otolaryngology and Plastic Surgery patients. The patient population is 98% Ambulatory and 2% in-patient. The major clinical function is nursing management of patients undergoing surgical interventions. Service of care is provided seven days a week, 24 hours a day. Providers of services include Registered Professional Nurses, Licensed Practical Nurses, Surgical Technicians and Nursing Assistants. Support personnel to these providers include Unit Clerks and Managers. The Director of Perioperative Services, Editha Esquieres, R.N.,
M.H.A., C.N.O.R., reports to the Vice President for Patient Care Services/Chief Nursing Officer, Dr. Sonja Tennaro, R.N., who is responsible for the quality of care and practice throughout The New York Eye and Ear Infirmary. The nursing leadership staff are responsible for assigned areas. Professional and non-professional staff are responsible for the quality of service provided in the perioperative setting.
Perioperative
Statistics Total number of Operating Rooms and Nursing Managers:
2nd Floor
O.R. - 10 RoomsNursing Care Coordinator, (open)
Assistant Nursing Care Coordinator, Treza Mathews, R.N., B.S.N.
Assistant Nursing Care Coordinator,
Lily Kanjanapatee R.N., B.S.N. 4th Floor
O.R. - 7 Rooms Nursing Care Coordinator, Teresita Ignacio, R.N., B.S.N.
Assistant Nursing Care Coordinator, Emma Morales, R.N., B.S.N. 2nd Floor Perianesthesia Care Unit
(PACU) Nursing Care Coordinator, Barbara McDonald, R.N., C.R.N.O. Central Scheduling Manager, Debra Bader
Total Procedures Total # of procedures performed in 1994 - 17,272
Total # of procedures performed in 1995 - 18,600
Total # of procedures performed in 1996 - 19,010
Total # of procedures performed in 1997 - 19,214
Total # of procedures performed in 1998 - 19,656
Total # of procedures performed in 1999 - 20,936
Total # of procedures performed in 2000 -
20,687
Total # of procedures performed in 2001 - 19,952
Total # of procedures performed in
2002 - 20,967
Total # of procedures performed in 2003 - 20,791
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