Preparing for Your Procedure at NYEE

At the New York Eye and Ear Infirmary of Mount Sinai (NYEE) we take pride in providing the highest quality care to all of our patients. We want you to have the best possible experience before, during, and after your procedure—and the best possible outcome. To help you on your way, we provide instructions on how to prepare and what to expect. Please follow these instructions carefully.

Ensuring Your Procedure Takes Place

Before your procedure, please complete the following to ensure that your procedure is confirmed. These requirements include:

  • Complete your preadmission testing: Complete these tests 7 to 30 days before your procedure date. Your primary care doctor (PCP) can complete the required presurgical testing, or you can contact the NYEE Admitting Office at 212-979-4306 to take the tests there.
  • Share requested medical records: Make sure your doctor has received any requested medical records or other information about your health. 
  • Read our latest COVID-19 policies. Your physician will inform you of any necessary testing requirements. 
  • Secure an escort. If you are having a procedure and going home the same day, you will need to arrange for a person to accompany you home (an escort). Please read more about our escort requirements under Preparing for Your Procedure: General Information.
  • Follow your doctor’s instructions about which medications to take before your procedure.

Planning Your Visit at New York Eye and Ear Infirmary of Mount Sinai

The day before your procedure, our scheduling team will call to tell you what time to arrive on the day of your procedure. If you do not hear from the scheduler by 4 pm the evening before your procedure, please call the Admitting Office at 212-979-4306 before 7 pm. The New York Eye and Ear Infirmary of Mount Sinai is easily accessible by car, subway, or bus.

The Day of Your Procedure

When you arrive at NYEE after being screened at security, proceed to the Admitting Office Reception Desk on the First Floor.  Please bring the following items:

  • Government-issued ID (driver’s license, passport, or New York State ID) 
  • Health insurance card  
  • Prescription card, and pharmacy name and phone number 
  • Any physician referrals, as requested 
  • Health care proxy information, if you have one (speak to your care team for more information)
  • We recommend you wear glasses because unfortunately, we do not have supplies for contact lens care
  • We suggest wearing comfortable clothes that are easy to take off and put on 
  • If you expect to be admitted and spend the night after your procedure, please bring any personal items you will need for your stay. Please bring only what you need, and leave your valuables, including jewelry, watches, rings, earrings, and cash, at home. 

Visitor Information at New York Eye and Ear Infirmary of Mount Sinai

You may have only one visitor in the waiting room. Due to COVID-19, our visitor policies change periodically; check our latest COVID-19 Visitor Policies

Leaving the Hospital

Before you leave the hospital, your surgeon will give you instructions about medications, rest, and other things you need to do for a safe and comfortable recovery. If you have any questions, please speak with your doctor.

You must have an escort with you who is at least 18 years old when you leave the hospital.

If you are unable to secure one, NYEE Social Work Services (available at 212-979-4390) can refer you to a private service.

Information About Billing and Insurance

For more information, please refer to our Billing and Insurance policies. 

Medical Records

For information on how to obtain your medical records, please refer to the Medical Records section of our website.

My Mount Sinai App: Makes Managing Your Health Care Easier

MyMountSinai® is your online gateway to Mount Sinai physicians and services, as well as all of your medical records. The app enables you to take care of your health care needs on the go and communicate easily with your medical team.